Terms and conditions
Terms of Service
Overview
Welcome to Surprise Elements! The terms “we”, “us” and “our” refer to Surprise Elements. Surprise Elements operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience (the “Services”). Surprise Elements is powered by Big Cartel, which enables us to provide the Services to you.
By using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.
Account and Access
You must be at least the age of majority in your state or province to agree to these terms. You are responsible for ensuring that all account and billing information you provide is accurate, current, and complete, and you must maintain the security of your account credentials.
Products and Orders
We make every effort to display product appearances and colors accurately, though your screen settings may cause variations. All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to limit or cancel any order for any reason, including suspected commercial resale or export.
Prices and Billing
Prices are set at the time of your order confirmation and do not include applicable taxes, shipping, or handling fees unless stated otherwise. You represent that your payment details are valid and authorized, and you agree to pay all charges incurred at posted prices.
Shipping and Delivery
Delivery times are estimates and not guaranteed. We are not liable for carrier or customs delays. Once items are handed over to the carrier, risk of loss and title pass directly to you.
Intellectual Property
All content on this store—including text, graphics, logos, images, audio, and software—is the property of Surprise Elements or its licensors and is protected by intellectual property laws. You may use our Services strictly for personal, non-commercial purposes.
Third-Party Tools and Links
We may provide access to third-party tools or links to external websites "as is" without warranties or endorsement. We assume no liability for third-party content, sites, or services.
Relationship with Big Cartel
Surprise Elements is powered by Big Cartel, but all purchases are made directly with Surprise Elements. Big Cartel is not responsible for any aspect of sales, products, or transactions between you and Surprise Elements. You release Big Cartel from any liability related to your purchases.
Privacy
Your personal information is handled in accordance with our Privacy Policy and Big Cartel’s Privacy Policy. By using our store, you acknowledge and consent to these data practices.
Feedback
Any feedback, reviews, or suggestions you submit become our property under a perpetual, worldwide, royalty-free license. We may use this content for any business purpose without obligation or compensation.
Prohibited Uses
You may use the Services for lawful purposes only. You are prohibited from violating laws, transmitting malware, scraping, spamming, infringing upon intellectual property rights, or interfering with store security.
Disclaimer of Warranties
Our Services and products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
To the fullest extent permitted by law, Surprise Elements, Big Cartel, and our affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services or any purchased products.
Indemnification
You agree to indemnify and hold harmless Surprise Elements, Big Cartel, and our partners from any claims, damages, or expenses (including attorney's fees) arising from your breach of these Terms or violation of any law.
Governing Law
These Terms are governed by the laws of the jurisdiction where Surprise Elements is headquartered, without regard to conflict of law principles.
Changes to Terms
We may update these Terms of Service at any time by posting updates to our website. Your continued use of the store constitutes your acceptance of any changes.
Contact Information
Questions regarding these Terms of Service should be sent to:
Surprise Elements
Email: marlinodsilva@gmail.com